FAQS

 Tel: 0818-507-9084
E-Mail: info@organic.ng

 Operating from the
heart of Lagos.

 Quick delivery
on all orders.

 Round the Clock
Support.

FaQs. General Information

How does Organic Shoppe keep my personal information safe?

We will never sell your personal information. Your personal details are stored on a secure server. We will only share your information with third parties if it is necessary to fulfill your order.

How much will it cost to ship my order?

Shipping is available throughout Nigeria. International shipping is also available. Call or email to get the rate for your country.

Which payment options does Organic Shoppe accept?

You may pay using any of the options available below:

  • Pay with MasterCard, Visa or Verve cards on the website
  • Bank transfer to either our Diamond. Account details are supplied online and by email when you select this payment option.
I can’t find the answer to my question here. What should I do?

Send us a message using the form in the ‘contact’ section of this website or give us a call on 0818-507-9084 and we will do our best to provide an answer.

Can I collect my order in person?

No. We do not have a collection centre and all orders must be delivered.

Do you offer products for wholesale?

Most of the products are available at wholesale prices subject to terms and conditions. Call or send us an email for more details.

How can I sell my products through Organic Shoppe?

Send an email to info@organic.ng and we will provide the necessary information.

How do I use a coupon code?

Enter your coupon code inside the box provided when you checkout.

What international shipping options do you offer?

Call us on 0818-507-9084 or fill out the contact form to make an enquiry. These will usually be sent by international courier, but we are able to offer cheaper rates to West African customers willing to collect their items from their local transporter depot.

How long will it take for my order to arrive?

Items paid for by noon on a working day will ship on the same day. Orders received and paid for after noon, at the weekend or on a public holiday  will usually ship the next working day. Lagos orders arrive the next working day. You will usually receive orders outside Lagos within 4 working days.

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