Frequently Asked Questions
Get the right answers to questions on your mind.
We will never sell your personal information. Your personal details are stored on a secure server. We will only share your information with third parties if it is necessary to fulfill your order.
What payment methods do you accept?
You may pay using any of the options available below:
– Pay with MasterCard, Visa or Verve cards on the website
– Bank transfer to either our Diamond. Account details are supplied online and by email when you select this payment option.
Shipping is available throughout Nigeria. International shipping is also available. Call or email to get the rate for your country.
Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
Most of the products are available at wholesale prices subject to terms and conditions. Call or send us an email for more details
Send an email to info@organic.ng and we will provide the necessary information.
Enter your coupon code inside the box provided when you checkout.
Call us on 0818-507-9084 or fill out the contact form to make an enquiry. These will usually be sent by international courier, but we are able to offer cheaper rates to West African customers willing to collect their items from their local transporter depot.
Items paid for by noon on a working day will ship on the same day. Orders received and paid for after noon, at the weekend or on a public holiday will usually ship the next working day. Lagos orders arrive the next working day. You will usually receive orders outside Lagos within 4 working days.
Send us a message using our contact form here
OR
Give us a call on +234 818 507 9084 and we will do our best to provide an answer..